Dear Sir or madam,
Please be aware that a registration of your claims 2017 is not possible anymore due to the fact that the letter of claim for 2017 needs to be send to the "Bundesamt für Güterverkehr (BAG)" until 31.12.2020. We are not able to provide this service for registrations after 06.12.2020.
If you want to enforce your claims 2017, please send a letter of claim on your own to the BAG.However, we are more then happy if we can enforce your claims for 2018, 2019 und 2020. Registration for those claims will start in january 2021.
Thank you for your understanding.